Privacy Policy

1 Information We Collect

We collect information you provide directly to us, as well as information collected automatically when you use our website or services. This includes:

• Name, email address, and phone number (when you fill out a form or book a demo)
• Business name, type, and location
• Payment information (processed securely — we do not store card numbers)
• Messages and communications you send us
• Browser type, IP address, and pages visited on our website
• Cookies and usage data for analytics purposes

2 How We Use Your Information

We use the information we collect to:

• Set up and deliver your LocalLift services
• Send you appointment confirmations, reminders, and account updates
• Respond to your questions and support requests
• Process payments and manage your subscription
• Improve our website, tools, and customer experience
• Send occasional marketing emails (you can opt out at any time)
• Comply with legal obligations

3 How We Share Your Information

We only share your information in the following limited circumstances:

• Service providers: Trusted tools like Go High Level, payment processors, and email platforms that help us deliver our services
• Legal requirements: If required by law, court order, or to protect our rights
• Business transfers: In the event of a merger or acquisition, your data may transfer to the new entity

All third-party providers we use are contractually required to protect your data and use it only to perform services on our behalf.

4 Cookies & Tracking

Our website uses cookies — small text files stored on your device — to improve your browsing experience and analyze how our site is used. You can control cookies through your browser settings at any time.

We may also use third-party analytics tools (such as Google Analytics) to understand traffic patterns. These tools collect anonymized data and do not personally identify you.

5 Data Security

We take your security seriously. We use industry-standard encryption and security practices to protect your personal information from unauthorized access, loss, or misuse. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

6 Your Rights & Choices

You have the right to:

• Request a copy of the personal data we hold about you
• Ask us to correct or update your information
• Request deletion of your data (subject to legal obligations)
• Opt out of marketing emails at any time using the unsubscribe link
• Withdraw consent for data processing where applicable

To exercise any of these rights, contact us at [email protected].

7 Children's Privacy

Our services are intended for business owners and adults only. We do not knowingly collect personal information from anyone under the age of 18. If you believe a child has provided us with their information, please contact us immediately and we will delete it.

8 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will update the effective date at the top of this page. We encourage you to review this page periodically. Continued use of our services after any changes means you accept the updated policy.

9 Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us: